Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us. This includes your name, email address, phone number, and payment information.

We automatically collect information about your use of our platform, including your IP address, browser type, device information, pages visited, and learning progress.

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage patterns.

How We Use Your Information

We use your information to provide, maintain, and improve our educational services, process payments, and communicate with you about your account and courses.

We personalize your learning experience by recommending courses, tracking progress, and customizing content based on your interests and learning patterns.

We may send you educational content, platform updates, promotional materials, and important notices about your account or courses.

Information Sharing

We share information with trusted third-party service providers who help us operate our platform, process payments, and provide customer support.

We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and platform.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

We limit access to your personal information to employees and contractors who need it to provide services and are bound by confidentiality obligations.

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Access your data — request a copy of the personal information we have about you
Update information — correct or update your personal information at any time
Delete your account — request deletion of your account and associated data
Data portability — export your data in a commonly used format
Opt out — unsubscribe from marketing communications
Restrict processing — limit how we use your personal information

Contact

For privacy questions or to exercise your rights, contact our Data Protection Officer at privacy@trainiq.com.

Privacy Policy